FAQ

Ordering

Do I have to have an account to place an order?

No. Our website allows you to place orders as a guest. This means you do not have to register an account to place an order, although you will have to provide us with certain mandatory personal information in order for Millbrook Food Market to place the order. If you would like to place an order as a guest, start by adding the items you want to your cart. When you proceed to checkout, select the option to complete your order as a guest. We’ll give you another chance to create an account after you’ve placed your order.

Can I place an order over the phone?

 Yes - If you would like to place your order over the phone please call 049 8515002 where our agents will be happy to help. Our opening hours are: Monday-Thursday 9.30am - 5pm,Friday 9.30am - 6pm, Saturday 9.30am - 5pm, Sunday CLOSED

How do I cancel my order?

Orders can be cancelled up to the point where we have finished processing and prepared the order for collection. If you have placed an order that you wish to cancel, please contact us without delay on 049 851 5002. When possible, our customer service team will cancel and refund your order.

I am having difficulties with the website.

If you have any queries regarding the use of our website or are having difficulties please contact us on 049 851 5002.

Privacy

At Millbrook Food Market, we’re working hard to serve shoppers a little better every day. Looking after the personal data you share with us is a hugely important part of this. We want you to be confident that your data is safe and secure with us, and understand how we use it to offer you a better and more personalised shopping experience.

Please read our privacy policy here.